This statement applies to the website of the Malta Crafts Foundation at and was last updated on 19th October, 2022.

The Malta Crafts Foundation is committed to ensure digital accessibility and to continually improve the user experience for everyone, applying the pertinent accessibility standards in accordance with the relevant legislation.



The Malta Crafts Foundation website works best with Chrome. Compatibility with other browsers such as Firefox, Internet Explorer, and Safari was also taken into consideration at design stage.

All effort has been made to ensure that the content of this website is accessible to everyone, in line with the accessibility standards of the Web Content Accessibility Guidelines (WCAG) which defines three levels of conformance: Level A, Level AA, and Level AAA. The Malta Crafts Foundation website is partially conformant with WCAG 2.1 level AA which maps to EN 301 549 as per the European Web Accessibility Directive. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard.



Accessibility of the Malta Crafts Foundation website relies on HTML technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer. This technology is relied upon for conformance with the accessibility standards used.

Among others, the Malta Crafts Foundation website implements the following accessibility features:

  • Maintain a consistent HTML Heading hierarchy and information layout across different web pages;
  • Add image title, alt tag and caption wherever this information is relevant and useful;
  • Maximise colour contrast for text where possible;
  • Actual link text is descriptive enough to inform user where the link points to;
  • Implement all external links so that they open into new browser tabs; and
  • Implement captioning in as much multimedia content as possible.



The following limitations are observed at present:

  • No option to skip repeated content;
  • Some hyperlinks on the website may be identifiable only by colour; and
  • Some PDF documents may lack the proper formatting for use by accessibility technologies.

Whilst every effort has been made to address accessibility issues on the Malta Crafts Foundation website, despite our best efforts there may be some limitations which may have gone unnoticed or are planned to be made accessible soon.

Please contact us if you observe any such issue in our website. Should such an instance arise, we shall strive to address the accessibility issue and bring the product into compliance within the shortest possible timeframes.



The more services and resources we place online, the more likely for technical glitches or an oversight to occur. However, we remain committed to addressing any access issues promptly. We also welcome your feedback on the accessibility of our website.

Thus, If you experience any difficulties or have any suggestions on how we could improve accessibility to our website, please let us know on:

We will aim to respond and to provide a satisfactory solution within the shortest time possible.



Should you be dissatisfied with our response or wish to escalate the issue further, you are entitled to lodge a formal complaint to the Malta Communications Authority (MCA), which is the entity responsible for implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies.

The complaint may be lodged by calling the MCA on (+356) 2133 6840, or by filling the online complaint form on